Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide when you request an estimate, contact us, call us, or otherwise communicate with us.

This information may include:

• Your name
• Phone number
• Email address
• Property or service address
• Details about your window replacement project
• Any other information you choose to provide

We may also receive basic technical information when you use the website, such as browser type, device type, IP address, referring pages, pages visited, and approximate location information.

2. How We May Use Information

We may use collected information to:

• Respond to estimate requests and service inquiries
• Contact you about a window replacement project
• Provide information about our services
• Improve website content, performance, and user experience
• Prevent fraud, misuse, or security problems
• Comply with legal obligations

3. Lead Forms and Service Providers

Our website may use third-party tools or service providers to process contact forms, estimate requests, analytics, website hosting, or other business functions.

When you submit information through an embedded estimate form, the information may be processed by the provider that operates that form and may be shared with service providers or contractors involved in responding to your request.

4. Cookies and Similar Technologies

The website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic and improve functionality.

You can usually control or disable cookies through your browser settings. Disabling some cookies may affect how certain website features work.

5. How Information May Be Shared

We do not sell personal information simply for payment. We may share information when reasonably necessary to operate the website, respond to service requests, or work with service providers.

Information may be shared with:

• Website hosting and technology providers
• Lead management and form providers
• Analytics or marketing service providers
• Contractors or service providers helping respond to your request
• Government authorities when legally required

6. Data Security

We use reasonable measures intended to protect information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We may keep information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, or comply with legal obligations.

8. California Privacy Rights

If you are a California resident, you may have privacy rights under applicable California law. Depending on the circumstances and whether the law applies to our business, those rights may include the right to request access to, correction of, or deletion of certain personal information.

You may also have the right to ask about categories of personal information collected, used, or disclosed and to exercise other rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided below.

9. Children's Privacy

This website is intended for general audiences and is not directed to children under 13. We do not knowingly request personal information from children under 13 through this website.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version may be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or a privacy-related request, you can contact Window Replacement Elk Grove using the details below.

• Website: windowreplacementelkgrove.com
• Phone: +1 916-512-1022
• Contact Page: windowreplacementelkgrove.com/contact-us/